Customer Stories

Client Overview The client is a managed services provider that delivers IT infrastructure and platform support to government contractors across the U.S. Their services include hosting, maintenance, and application management for compliance-heavy environments. The Challenge The client needed to ...

The Challenge: Outdated Infrastructure and Growing Cybersecurity Risks A major education organization representing thousands of educators and support staff faced significant technology challenges due to an aging infrastructure, including a Novell-based network, on-premises data center, and outdated ...

For one of the world’s leading hospitality companies, seamless connectivity isn’t just an expectation—it’s mission-critical. Every guest check-in, dining reservation, and gaming transaction depends on a fast, reliable, and secure network. Increasingly, in hospitality, the speed, efficiency, and ...

Facing Atlassian Data Center end-of-life, a global Big 4 accounting firm migrated more than 14,000 Jira users and 500+ projects to Atlassian Cloud while minimizing migration risk and reducing post-migration rework.

A global life sciences organization partnered with Arctiq to expand Atlassian adoption across business units, improving collaboration, stakeholder engagement, and long-term scalability.

The Customer sought to scale their team's proficiency in HashiCorp Boundary, a modern Privileged Access Management (PAM) solution, widely adopted within the organization. The goal was to ensure all teams were fully operational with the solution, particularly when used in conjunction with HashiCorp ...

Following a corporate divestiture, a global consumer healthcare company needed to securely separate its Atlassian environment while meeting regulatory requirements. Arctiq developed a migration strategy that enabled a successful transition with minimal disruption.

As its homegrown ticketing system became increasingly complex, a leading Mac/iOS cloud provider migrated to Jira Service Management to streamline operations, improve customer support, and enable future growth.

A data durability and availability audit prompted the Customer to transition their self-hosted setup from GitLab Self-Managed to GitLab SaaS. This move aimed to enhance data resilience, security, and provide robust repository recovery capabilities in ransomware scenarios. Arctiq successfully ...