Hybrid Cloud Infrastructure Managed Services

Managed Infrastructure

Arctiq manages critical on-prem or cloud-based infrastructure on behalf of clients, providing operational oversight and ongoing system maintenance.

Services include:

• Infrastructure monitoring and alert response
• Patching and configuration management
• Moves, adds, and changes
• Operational health monitoring and reporting

Backup as a Service and Managed Backup

Your data is only as valuable as your ability to recover it. Arctiq provides full lifecycle management of client backup and data protection environments, including policy governance, job monitoring, recovery validation, and ongoing operational support, across platforms including Commvault, Zerto, Infinidat, and Cloudian.

For organizations looking to fully offload backup infrastructure, our Backup as a Service (BaaS) offering delivers a complete, air-gapped solution on an OpEx model with secure recovery targets available across all major cloud providers and our Denver and Atlanta data centers.

Capabilities include:

• Backup management and monitoring
• Data replication and storage management
• Recovery planning and testing
• Secure off-site storage with air-gapped recovery options
• OpEx-based Backup as a Service (BaaS)

Managed Desktop Operations

Maintain endpoint health and operational visibility across distributed user environments.

Services include:

• Remote monitoring and management of endpoints
• Patch management and updates
• Performance monitoring and alerting
• Endpoint operational support

Disaster Recovery as a Service and Managed Disaster Recovery

When a disaster hits, the plan you made six months ago is the only thing standing between you and chaos. Arctiq manages the full DR lifecycle on your behalf, from architecture and planning through failover execution and post-recovery validation, so your team isn't figuring it out in the middle of an outage.

We work across your environment ahead of time to ensure recovery procedures are tested, documented, and ready to execute. When an event occurs, our engineers lead the response.

For organizations that want to fully offload their recovery infrastructure, our DR as a Service (DRaaS) offering provides managed failover targets hosted in our Denver and Atlanta data centers, available on an OpEx model.

Capabilities include:

• DR planning and architecture support
• Managed failover execution during recovery events
• Validation of application and infrastructure functionality post-recovery
• Rollback assistance following recovery operations
• Hosted DR targets via DR as a Service (DRaaS)