Leading Consumer Health Company Securely Divests Atlassian Data Center Instance from Parent Company with Arctiq

The Company

As a global consumer health leader, this organization has over 135 years of experience overseeing its leading brands in the healthcare sector. Their products have remained at the top of doctors’ lists in their respective categories for generations. With 1.2 billion consumers worldwide, this organization promises to deliver safe and effective everyday care for every stage of life.

By the Numbers

• 30,000 Jira Users
• 31 Atlassian Marketplace Apps
• 12 Custom Plugins
• 18,000 Confluence Users

The Challenge

The global consumer health leader faced a significant transition, a complete divesture from their parent company. While evaluating various Atlassian partners, the consumer health leader decided Arctiq was the best fit. The parent company facilitated the transition by exporting its entire Atlassian environment to the Developer Data Center environment, ensuring data refresh upon the company’s readiness for the assessment and migration, but a critical hurdle emerged.

The parent company informed the consumer health leader that any data correlated with the parent company must be removed before the migration. Arctiq and the client had to examine every user, project, space, repository, and app to identify and separate data to be migrated.

Our Solution

Arctiq completed their scoping insights, determining the main priorities for the migration process, even after the data challenges outlined above. The migration strategy was made possible by Arctiq’ ability to navigate the challenges by leveraging its time-proven methodology of decoupling assessment and planning from migration. The assessment output allowed the team to reset expectations and recommend an alternate migration strategy.

As the migration entered its next phase, Arctiq ensured the client adhered to and surpassed every federal regulation that originally mandated organizational separation. Over 6 months, Arctiq Labs worked closely with the client to navigate new internal processes, establish a new data center environment, implement AD/SSO, and prepare to migrate numerous users, projects, spaces, and repositories.

Results