Customer Stories

Xplore is a rural Canadian connectivity provider, delivering fixed wireless and fiber broadband to communities beyond the reach of conventional networks. Towers scattered across enormous distances generated a huge amount of data, but teams captured, managed, and reported it in different ways, ...

Duke University wanted its Game Design, Development & Innovation program to mirror a real studio, not a traditional classroom. Arctiq helped them build that experience around Atlassian Jira, giving 60+ students hands-on experience with the agile workflows and production practices used in the game industry.

A large manufacturer needed to reduce manual incident response and modernize aging automation workflows. See how Arctiq used Dynatrace and Red Hat Ansible Automation Platform to build a scalable, self-healing automation architecture.

Fairstone Bank worked with Arctiq to implement Dynatrace and establish end-to-end observability across its digital environment, helping reduce major incidents by 41% and increase development velocity by approximately 15%.

A regulated electric utility needed to automate critical grid infrastructure without external network access. See how Arctiq deployed Red Hat Ansible Automation Platform to bring secure, resilient automation to a fully disconnected environment.

Facing rising Salesforce licensing costs and an increasingly complex service desk, this financial services provider migrated to Jira Service Management to automate workflows, improve reporting, and reduce costs.

Client Overview: A medium-sized insurance claims processing organization operates with approximately 20 hosts and over 350 virtual machines in their VMware-based on-premises virtualization environment. With a crucial role in handling insurance claims, their IT infrastructure requires high ...

The Challenge A financial institution faced challenges gaining clear visibility into transaction health. Without real-time insight into transaction bottlenecks, identifying issues and optimizing performance was difficult. Additionally, technical telemetry data was not easily translated into ...

A utilities organization was approaching a renewal for its Managed Defense and Incident Response Retainer services. While these services had been critical in strengthening their cybersecurity posture, the organization was concerned about rising costs and was considering exploring alternative ...