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MODERN INFRASTRUCTURE


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Arctiq Network Operations Center (NOC)

In today’s rapidly evolving technological landscape, managing and maintaining a robust, secure, and efficient network infrastructure is more challenging than ever. Many organizations find themselves grappling with limited staffing, a lack of specialized skills, and the overwhelming responsibilities that come with ensuring network stability and security. This is where Arctiq’s Network Operations Center (NOC) services come into play.

 

Why Choose Arctiq’s Managed Network Services?

Organization

Staffing and Expertise

Our NOC team comprises highly trained and certified experts who bring extensive knowledge and experience to manage your network efficiently.

Support

Vendor Escalation Support

Dealing with vendor support can be time-consuming and frustrating. Arctiq acts as an intermediary, managing vendor relationships and escalating issues to ensure quick and effective resolutions.

Platform-as-a-service

Platform Management

Our team provides support for managing firewalls, switches, and other network components, ensuring they are correctly configured and secure.

Monitor

24/7/365 Monitoring and Support

Network issues don’t adhere to a 9-to-5 schedule, and neither do we. Our NOC operates around the clock, providing continuous monitoring and support. We detect and address issues before they escalate, ensuring your network remains operational and secure at all times.

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Comprehensive Services

From installation and configuration to monitoring, administration, and reporting, our NOC services cover every aspect of network management. We offer tailored solutions to meet your specific needs, whether you’re looking for fully managed services, network team augmentation, or basic monitoring.

Puzzle

Proactive Problem Solving

Our proactive approach includes troubleshooting, alert management, and trend analysis to prevent failures before they happen. We become an extension of your team, offering an insurance policy for your network operations and giving you peace of mind.


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Engagement Levels

Monitoring Only
(ESSENTIAL)

Our essential monitoring service offers basic oversight of your network, providing alerts and notifications for your team to address. This service is ideal for organizations seeking a cost-effective way to enhance their network visibility and response capabilities.

Team Augmentation
(PLUS)

This service provides an additional layer of support, allowing your on-site network analysts to collaborate with our experts. We assist with monitoring, administration, and reporting, enhancing your team’s capabilities without the need for additional hires.

Managed Network Services
(PREMIUM)

This comprehensive service includes firewall configuration, administration, monitoring, report generation, and support. Our fully managed service ensures that your network is always secure, updated, and performing optimally.

ESSENTIALS
 

 
PLUS
 

 
PREMIUM
 

 
Network Management System
Technical Service Desk
Service Management Overlay
Monitoring Support
Configuration Backups
Mediated Vendor Escalation
Arctiq-driven Troubleshooting
--
As-Needed On-Site Engineering Dispatch Support
As-Needed Remote Engineering Dispatch Support
Proactive Environment Maintenance and Administration
--
--
Managed Firewall Services
--
--
Network Flow and Performance Reporting
--
--
Quarterly Environment and Service Review
ESSENTIALS
 

 
Network Management System
Technical Service Desk
Service Management Overlay
Monitoring Support
Configuration Backups
Mediated Vendor Escalation
Arctiq-driven Troubleshooting
--
As-Needed On-Site Engineering Dispatch Support
As-Needed Remote Engineering Dispatch Support
Proactive Environment Maintenance and Administration
--
Managed Firewall Services
--
Network Flow and Performance Reporting
--
Quarterly Environment and Service Review
PLUS
 

 
Network Management System
Technical Service Desk
Service Management Overlay
Monitoring Support
Configuration Backups
Mediated Vendor Escalation
Arctiq-driven Troubleshooting
As-Needed On-Site Engineering Dispatch Support
As-Needed Remote Engineering Dispatch Support
Proactive Environment Maintenance and Administration
--
Managed Firewall Services
--
Network Flow and Performance Reporting
--
Quarterly Environment and Service Review
PREMIUM
 

 
Network Management System
Technical Service Desk
Service Management Overlay
Monitoring Support
Configuration Backups
Mediated Vendor Escalation
Arctiq-driven Troubleshooting
As-Needed On-Site Engineering Dispatch Support
As-Needed Remote Engineering Dispatch Support
Proactive Environment Maintenance and Administration
Managed Firewall Services
Network Flow and Performance Reporting
Quarterly Environment and Service Review
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Network IQ Readiness Assessment

Before any NOC engagement, Arctiq conducts a Network Readiness Assessment to ensure compliance and evaluate the current state of your network. This assessment helps us tailor our services to your specific requirements and guarantees that your network is ready for optimal performance and security.

Partner with Arctiq to provide the visiblity, control, and expertise you need to optimize your network