Arctiq helps mid-to-large enterprises across North America achieve unified observability with Dynatrace. We offer end-to-end consulting, from observability assessments to production-ready deployments and team enablement.
Recognized by Dynatrace for observability consulting, implementation, and enablement.
We focus on observability, monitoring, and AI-driven application performance optimization.
Faster deployment, better visibility, and improved application performance outcomes.
Performance issues with no clear root cause
Blind spots in microservices architectures
Slow incident detection and resolution times
Limited visibility into user experience
Can't correlate infrastructure problems to business impact
Struggling with deployment and configuration
Underutilizing existing Dynatrace capabilities
Need help with custom dashboards and metrics
Integration challenges with current tools
Missing automated remediation setup
Lack internal Dynatrace expertise
Can't scale monitoring practices across teams
Need staff training and knowledge transfer
Compliance and security requirements
Difficulty proving monitoring ROI to executives
Our proven Dynatrace consulting methodology takes you from reactive firefighting to proactive optimization, while building internal expertise that lasts.
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Expert setup and custom dashboards
Toolchain integrations and AI insights
Automated remediation processes
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20% faster platform deployment and congifuration
Improved application performance with proactive problem detection
99.9% monitoring coverage with AI-driven insights and automation
Seamless integration with existing tools, CI/CD pipelines, and workflows
Team enablement and training to accelerate observability adoption
Reduce Operational Costs
Dynatrace consolidates monitoring tools and automates problem detection, reducing IT costs while maintaining comprehensive visibility across your entire technology stack.
Enhance Application Performance
Dynatrace delivers real-time insights into application performance with AI-driven root cause analysis, ensuring optimal user experience and preventing revenue-impacting outages.
Accelerate Digital Transformation
Dynatrace provides the observability foundation needed for cloud migration and modernization initiatives, enabling confident scaling and faster time-to-market.
Technical Leadership
Our leadership team will partner with you to make your vision a reality, providing strategic advice every step of your observability journey.
Technical Excellence
We maintain deep technical expertise through our team of certified professionals, including Dynatrace Certified Professionals, observability architects, and performance specialists who continuously upgrade their skills.
End-to-End Delivery Model
From assessment to implementation to team enablement, we provide comprehensive services that ensure successful outcomes at every stage.
Shadow-Soft's (now Arctiq) expertise in integrating Dynatrace and Red Hat OpenShift has supported customers in improving their application performance and accelerating their modernization initiatives.
Tim Stensbys
Sr. Strategic Alliance Manager at Dynatrace
What is your implementation approach for Dynatrace?
Our structured 12-week implementation follows a proven methodology: Platform Foundation, Advanced Configuration, and Optimization & Validation. This ensures systematic deployment with proper monitoring, integration, and operational capabilities.
How do you handle team enablement and knowledge transfer?
Our enablement program combines hands-on training, practical exercises, and real-world scenarios. Teams work directly with our experts through platform operations, advanced operations, and validation phases to ensure practical expertise.
What are the key prerequisites for starting an implementation?
Key prerequisites include completed readiness assessment, infrastructure provisioned per specifications, network access requirements met, security policies approved, and application team engagement confirmed.
What kind of post-deployment support do you provide?
We offer ongoing support through our enablement services and can provide continued guidance for platform optimization and evolution of your observability capabilities.
How do you ensure comprehensive monitoring coverage?
We implement a systematic approach to agent deployment, configure auto-discovery rules, and validate monitoring coverage across your application landscape while ensuring proper integration with your existing tools and processes.
How do you measure success in Dynatrace implementations?
Success is measured through key indicators including team operational autonomy, monitoring coverage, alert effectiveness, dashboard utilization, and problem resolution capabilities.