Arctiq, a trusted technology solutions provider, has established itself as a leader in delivering successful architecture and engineering services for intricate infrastructure projects. This case study illuminates pivotal projects where Arctiq's involvement has been instrumental in achieving outstanding outcomes for a global gaming and hospitality company. Recognized for its unparalleled expertise, Arctiq was chosen to address critical business drivers, including modernizing data centers, refreshing infrastructure across properties, and constructing a state-of-the-art integrated resort.
Infrastructure Refresh Project
Arctiq was engaged to execute a multi-year infrastructure refresh for 35 properties across North America, centered on Cisco Core and Access Switching technologies. The primary objective was to enhance guest experiences and operational efficiency through updated infrastructure.
Arctiq seamlessly integrated its team with the client's, utilizing governance systems to represent the customer's interests effectively. This streamlined approach eliminated the burden of managing Arctiq separately as an external vendor.
Data Center Modernization Project
Arctiq was chosen as the Architecture and Engineering Services provider for a multi-year data center modernization project. The company’s data centers spanned multiple locations, and the infrastructure required updating to accommodate their scale and growth. Arctiq collaborated with various teams, including Network, Security, Systems, Infrastructure Engineering, Application Development, and Business Unit Product Owners, and served as
the cohesive force for more than half a dozen vendors’ disparate solutions and tied them together for a unified, highly available, resilient data center spread across multiple co-location facilities.
With their expertise, Arctiq successfully designed and implemented a resilient data center infrastructure, including the design and configuration of Cisco UCS, Cisco ACI, VMware, Palo Alto Networks, and Citrix technologies. This state-of-the-art setup seamlessly incorporates a layer 4 to 7 service insertion with VMware, effectively catering to the company’s high-stakes demands, ensuring smooth operations, and enabling the handling of multi-million-dollar
revenues on a daily basis.
The Arctiq team worked with property management and coordinated change windows to minimize impact to the several facilities throughout these 24/7/365 properties (e.g. food and beverage restaurants, retail outlets, administration, gaming, hotel and hospitality, etc.). Arctiq’s meticulous approach included architecture design, equipment procurement, configuration verification, and deployment services. Their expertise in infrastructure design and implementation ensured a seamless refresh across the diverse portfolio of properties, meeting the company’s objectives.
Integrated Resort Project
Arctiq was entrusted with the role of equipment provider and integrator for a new integrated resort built by the global gaming and hospitality company. The resort required a comprehensive IT infrastructure built on Cisco Core and Access Switching, Cisco UCS, VMware and Palo Alto Networks that could support customer-facing functions, back-of-house operations, and data synchronization across the company’s enterprise. Arctiq designed and implemented a solution featuring a Cisco campus network, a property-wide wireless network, and an on-site data center. Their expertise in network security, exemplified through Palo Alto design and policy implementation, ensured a secure environment. Arctiq’s collaboration with construction and customer personnel expedited the IT infrastructure setup, allowing the resort to open ahead of schedule.
Empowering Legacy Cabling with ReadyLinks
When it comes to next-generation hospitality and gaming systems, legacy infrastructure can present significant roadblocks to transformation initiatives. Recognizing this challenge, Arctiq stepped in to overcome the limitations of legacy cabling infrastructure. Leveraging the innovative ReadyLinks solution, Arctiq empowered hotels and gaming establishments with secure, high-throughput, and reliable in-room technology enablement. With this cutting-edge solution, guests enjoyed seamless access to on-demand content streaming, IP-delivered TV, and connected room experiences, all made possible through Arctiq’s expert design and implementation services.
Microsoft SharePoint Migration
The accumulation of massive amounts of data is a common challenge faced by large organizations. For businesses grappling with on-prem file shares, email and email archives, and SharePoint sites as data repositories, Arctiq provided a comprehensive solution. Conducting a deep analysis of on-prem data pools, Arctiq offered strategic recommendations for cloud-based alternatives, enabling seamless adoption of Office/Microsoft 365 technologies. The migration process required a meticulous evaluation of features, ensuring a smooth transition to the cloud without causing disruptions to day-to-day functions. As a result of Arctiq’s expertise, organizations successfully migrated their email to Exchange Online, user data and file shares to OneDrive, and on-prem SharePoint sites to SharePoint Online.
Simplified DNS, DHCP and IPAM with Infoblox
In the digital landscape, organizations require reliable, scalable, and secure shared services, such as DNS, DHCP, and IP Address Management (IPAM). Arctiq expertly tackled this challenge by orchestrating a seamless migration from Microsoft-based tooling to the robust Infoblox DDI solution. This transformation unlocked next-generation capabilities, including automated DNS record creation during DHCP address allocation, providing a comprehensive Configuration Management Database (CMDB) of all connected assets in the environment. Moreover, Arctiq integrated Cisco Umbrella’s secure cloud DNS service into the environment, enhancing protection against malware, spoofing, and other online threats, ensuring a secure and resilient network infrastructure.
By addressing critical business drivers, including data center modernization, infrastructure refresh, and integrated resort construction, Arctiq ensured that the company’s operations were supported by robust, efficient, and secure technology infrastructure. Their expertise, dedication, and collaborative approach have played a significant role in driving the success of these ambitious projects, contributing to the company’s ability to deliver exceptional experiences to guests and maintain operational excellence.
