The Challenge:
Outdated Infrastructure and Growing Cybersecurity Risks
A major education organization representing thousands of educators and support staff faced significant technology challenges due to an aging infrastructure, including a Novell-based network, on-premises data center, and outdated desktops, which hindered daily operations. Limited Wi-Fi capabilities and legacy email systems further strained productivity. Additionally, growing cybersecurity threats underscored the need for a modernized security strategy with proactive and reactive defenses.
The Solution:
A Strategic IT and Security Overhaul
Partnering with Arctiq, the organization undertook a comprehensive digital transformation, upgrading its IT infrastructure while strengthening its security posture. Key initiatives included:
- Cloud Modernization: Migrated infrastructure to Microsoft Azure, improving scalability, disaster recovery, and sustainability.
- Workforce Enablement: Deployed Microsoft 365, enhancing collaboration and productivity.
- Remote Access & Security: Implemented Windows Virtual Desktop for secure, seamless remote work.
- VoIP & Communication: Upgraded to Microsoft Teams VoIP system for reliable connectivity.
- Network Optimization: Deployed 350 Meraki APs across 17 locations, reconfigured firewalls, and implemented multiple connectivity options for performance.
- Data Protection: Established VEEAM for cloud-based backup and replication.
Building a Robust Security Posture with 24/7 Monitoring
To ensure enterprise-grade security, the organization partnered with Arctiq for Managed Security Services, including its Security Operations Center (SOC), which provides 24x7x365 active monitoring, advanced threat intelligence, threat hunting, and real-time alerting. The SOC’s continuous monitoring, algorithmic log analysis, and human-led threat assessment strengthened the organization’s ability to detect and respond to cyber threats.
Through proactive planning and reactive security measures, the organization now benefits from real-time visibility into security threats, detailed monthly reports, and executive briefings that provide key intelligence on its cybersecurity posture. The SOC’s automated threat analysis and expert oversight ensure rapid incident response, alleviating the burden on internal IT teams and providing peace of mind.
The Results:
A Resilient, Future-Ready IT and Security Framework
With Arctiq’s expertise, the organization transitioned to a modern, cloud-driven infrastructure that enhanced efficiency, security, and scalability. The combination of cloud adoption, network modernization, and 24/7 security monitoring positioned the organization for long-term success, ensuring seamless operations and improved protection against evolving cyber threats.
