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Unified Communications as a Service

Organizations around the world are changing how they conduct business, from in-office to hybrid and fully remote models. Staying connected remains crucial for employees, partners and customers. While email plays a role, teams collaborate through various tools like voice calls, web and video conferencing, voicemail, mobile apps, and instant messaging.

At Arctiq, we can assist you evaluate your existing Unified Communications solution and design a tailored migration approach for your organization's needs adopting new cloud based technologies like Webex Calling and Webex Contact Center.

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Centralized and easy management

Traditional on-premises PBX systems require training and expertise to operate. Cloud-based systems alleviate many of these challenges. Webex Calling offers a web-based portal, Control Hub, allowing you to manage your phone system through a single pane of glass with a simplified interface.

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Automatic Updates

With Webex Calling, your phone system is automatically updated as soon as new software is released. Your system is always running on the latest version, with regular checks for updates happening seamlessly in the background.

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Data Encryption and Compliance

The platform provides end-to-end encryption to safeguard your business against potential threats. Webex Calling also complies with industry standards and regulations, such as HIPAA.

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Business Continuity

Webex Calling is hosted in the cloud and operates from secure, geographically distributed data centers, in the event of a natural disaster or disruption in your physical locations, your calls can still be routed to other phones or devices.

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Flexibility & Integrations

Wether you are ready to move your entire UC solution to the cloud, integrate your existing phone system or run a proof of concept we got you covered. Webex Calling supports hybrid models and integration with Cisco CUCM and other On-Premises and cloud PBX systems.