Arctiq Customer Stories

Fairstone Bank Reduces Major Incidents by 41% with Dynatrace and Arctiq

Written by Arctiq | Sep 1, 2026, 3:48:09 PM

Building a Unified Approach to Observability

Fairstone Bank was managing application performance across four separate monitoring tools, creating fragmented visibility and making it harder for teams to identify and resolve issues quickly.

Working with Arctiq, Fairstone implemented Dynatrace to establish unified, end-to-end observability across its applications and infrastructure. Arctiq helped onboard all of Fairstone’s applications to Dynatrace in just three days and continued supporting development teams as they adopted the platform.

By consolidating four monitoring tools into Dynatrace, Fairstone gained greater visibility into application performance and customer experience, helping teams identify issues more proactively and accelerate resolution.

The Results

  • 41% reduction in major incidents
  • Approximately 15% increase in development velocity
  • Significantly reduced mean time to resolution (MTTR)

Discover how Fairstone transformed its approach to observability with Dynatrace and Arctiq.

Read the full customer story