As a large North American organization with operations spanning various sectors, this company had already established a strong foundation for cybersecurity. With dozens of locations and an expanding digital footprint, they were an existing Arctiq customer, leveraging Managed SIEM and Managed Detection & Response (MDR) services to monitor and defend their environment around the clock. But like many modern enterprises, they knew the threat landscape was constantly evolving and that even the most secure organizations can be blindsided by vulnerabilities in their extended ecosystem.
That moment came when a cyberattack on a major industry software provider disrupted operations across the broader ecosystem. Although this organization wasn’t directly compromised, a company in their supply chain was - and the ripple effects made their way to boardroom conversations almost overnight. Executive leadership saw the full extent of risk posed by third-party providers, and the exposure that could come not just from within - but from the outside in.
That board-level visibility became the catalyst for action.
Rather than waiting for a direct hit, the organization acted. They chose to expand their cybersecurity capabilities with a more proactive, exposure-based approach to managing risk. With Arctiq already providing critical security services, the organization turned to their trusted partner to manage the next phase.
Arctiq led the implementation and ongoing management of Tenable’s full Exposure Management Platform, including:
As the client’s MSSP, Arctiq provided hands-on support across the platform, delivering continuous monitoring, prioritized remediation, and real-time risk reduction.
Tenable’s Exposure Management Platform stood out for its ability to unify visibility across the full modern attack surface—internal systems, cloud environments, web apps, identities, and external assets—while delivering clear, risk-based prioritization that accelerates response and reduces noise. It gave both technical teams and business leaders the insight they needed to act with confidence.
Arctiq and Tenable ultimately won over the competition by delivering a fully managed solution that combined best-in-class technology with deep operational expertise. Unlike other vendors, Arctiq provided a high-touch, partnership-driven approach backed by local support and a clear roadmap for reducing risk - earning the trust of both the IT team and executive leadership.
Executive-level reporting from Arctiq’s SOC team gave stakeholders clear, monthly updates on their evolving risk posture. Leadership gained a consolidated view of vulnerabilities across on-prem, cloud, web, and identity environments, backed by recommendations from security experts who understood their business.
This wasn’t just a tech deployment. It was a shift in strategy. The organization moved from watching for threats to actively managing its entire exposure surface, with Arctiq’s managed services team guiding the way.
The success of the program was no accident. It was the result of years of relationship-building, ongoing enablement between Arctiq and Tenable, and in-person engagement with client stakeholders. The trust built during previous engagements gave Arctiq a seat at the table when priorities changed and allowed the team to deliver quickly when it mattered most.